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Call Center & Customer Support Services

2 posts
customer success team challenges

Why Customer Success Teams Are Struggling—and What’s Holding Them Back

Despite their best efforts, 80% of companies fail miserably at customer success. Find out why teams can’t deliver and what’s keeping them stuck.
exceptional service fosters loyalty

Why Exceptional Service, Not Price, Is Winning the Fiercest Battles for Customer Loyalty

Price wars are dead: See how companies are winning fierce loyalty battles by delivering 89% more value through exceptional service experiences.