managers vs frontline ai

Generative AI in the Workplace: Why Widespread Use Is Dividing Managers and Frontline Staff

Managers praise AI’s gains — frontline staff aren’t convinced. Why workplaces are fracturing over tools that may reshape jobs and careers.
salesforce transforms conversational insights

Why Salesforce’s Momentum Buy Will Reshape Conversational Insights and Agentforce Workflows

Salesforce’s bold buying spree will force rivals to rethink conversational AI — and flip meeting audio into CRM truth. Read how it happens.

API Security 2026: Why Treating Web and API Defense Separately Will Fail

Treating web and API security separately is failing — hidden APIs, broken auth, and machine identities are costing billions. Learn why unified defense matters.

Why ABB’s Mirakl Partner-Fulfilled Marketplace Is Transforming Contractor Digital Experience

ABB’s Mirakl partner-fulfilled marketplace upends contractor buying—faster delivery, B2C ease for B2B scale. See how Brazil proved it works.

Is Enterprise Software Ready for Autonomous Decision-Making — Or Is It a Governance Timebomb?

Enterprise IT racing toward autonomous decisions — but governance may explode. Who wins control, and can risk frameworks catch up? Read on.
stop glorifying chaotic ai

Stop Glorifying Chaotic AI Experiments — They Aren’t Producing Business Value

Most AI pilots are wasting budgets and creating chaos — learn the counterintuitive strategy that actually drives profit. Read how.
build real ai skills

Leaders: Stop Pretending Your Organization Has AI Literacy — Build Real Skills Now

Leaders: stop pretending AI literacy exists. Learn practical skills, regulatory must-haves, and who truly controls your AI. Read on.

Stop Treating Service as It-Only: How Atlassian’s Service Collection Makes It Everyone’s Job

Think IT owns service? Think again — learn how Atlassian makes service everyone’s job with AI, assets, and seamless cross-team workflows. Read on.

What Freshworks’ Freshdesk Integration Means for The Souled Store’s Customer Service

Freshdesk transforms The Souled Store’s support—faster replies, unified customer views, and secure scaling. See why agents never lose context.