AI Why AI-Driven Service Desks Outperform Humans (and What That Means for Your Business) AI service desks crush human limits—66% productivity surge, 24/7 personalized support,… 2 minute read
Managed IT Services & MSPs MSP M&A Frenzy: How Tumultuous Consolidation Is Redefining Winners and Losers Private equity’s scramble is rewriting MSP fortunes—who’s cashing in and who’s getting… 2 minute read
AI Why Atomicwork’s AI-Driven Audience Segmentation Advances Enterprise ITSM Enterprise ITSM reimagined: AI micro-segmentation predicts incidents, personalizes… 2 minute read
Why Over-Automation Can Break Your Business—The Overlooked Power of Smart Process Optimization Think automation always helps? Learn why overdoing it risks security, innovation, and… 2 minute read
Why Siit’s Bold AI-First ITSM Automation Leaves Legacy Service Desks Struggling to Keep Up Legacy service desks are being outpaced by Siit’s AI-first automation — learn why… 2 minute read
Technology & Innovation Auto Titans Wage a Battle Between Bolts and Bytes at CES 2026 Auto giants clash over bolts and bytes: radical autonomy, AI cockpits, and custom silicon reshape cars. See who wins. IT Sourcing News TeamJanuary 14, 2026
Enterprise Applications & SaaS Why CRM Integration Drives Modern Business Success CRM integrations can boost revenue, slash costs, and transform productivity — but most firms still underutilize them. Learn why this matters. IT Sourcing News TeamJanuary 14, 2026
AI Is America’s Government Ready for an AI-Driven Digital Overhaul in 2026? Federal AI overhaul surges—are cash-strapped agencies ready for 2026’s fast, risky rollout? Read why the answer might surprise you. IT Sourcing News TeamJanuary 14, 2026
IT Service Management (ITSM) & Enterprise Service Management (ESM) Will Automation Make ITSM Teams Obsolete by 2026? Five Critical Frontlines Transformed Will AI replace ITSM teams by 2026—or remake them into strategic powerhouses? Read how automation reallocates work, skills, and control. IT Sourcing News TeamJanuary 14, 2026
API Management & Integration Platforms (iPaaS) Why Service-Oriented Integration Is Disrupting Supply and Demand Chains—And What Most Companies Miss Supply chains bleed billions — learn why service-oriented integration turns fragile networks into agile defenders. Read how to stop the next collapse. IT Sourcing News TeamJanuary 14, 2026
Digital Transformation Why Public Services Fail Without Human-Centred, Inclusive Design—and How We Can Fix It Public services fail when design ignores people — learn why inclusive, co-designed systems restore dignity and cut costs. Read more. IT Sourcing News TeamJanuary 13, 2026
Cloud Services & Multi-Cloud Strategies How Maxtec and Ivanti Are Redefining Southern Africa’s Battle for Smart, Secure IT Service Maxtec and Ivanti flip Southern Africa’s IT script: proactive automation, tighter security, and real case wins. Read how they did it. IT Sourcing News TeamJanuary 13, 2026
AI AI Skills Now Dominate Tech Hiring—Why Generalists Are Suddenly Losing Out Generalists are being sidelined as AI skills surge — see why employers now prefer specialized AI talent. Read what this means for your career. IT Sourcing News TeamJanuary 13, 2026
AI Why Clinging to Old IT Models Risks Failure in the Age of Agentic AI Legacy IT is quietly sabotaging agentic AI — outdated APIs, buried logic, and brittle auth block autonomy. Can your systems survive? IT Sourcing News TeamJanuary 13, 2026
Digital Transformation Why Most Nonprofits Miss Out: How Taxonomy Can Transform Knowledge Management for Good Most nonprofits waste vital knowledge — learn how a practical taxonomy can reclaim time, clarity, and impact. Read how. IT Sourcing News TeamJanuary 13, 2026