With the rollout of its latest platform updates, Ivanti is transforming how IT teams manage endpoints, resolve incidents, and maintain asset visibility through autonomous AI capabilities. The company’s Neurons platform now incorporates agentic AI, autonomous endpoint management, and enhanced asset discovery tools designed to reduce manual workloads and accelerate service delivery. The agentic AI features introduce persona-based agents that operate within Ivanti’s Conversational AI Framework for Neurons for ITSM. These agents enable end-users to resolve incidents and requests through natural-language interaction without requiring human intervention. You can expect faster resolution times and reduced service desk overhead when the customer preview launches in Q1 2026, with general availability following later that year.
Ivanti Neurons leverages autonomous AI to eliminate manual endpoint management tasks while accelerating incident resolution and asset visibility for IT teams.
Autonomous Endpoint Management represents a significant operational shift. The system combines Digital Employee Experience, Unified Endpoint Management, and security functions to manage, secure, and remediate endpoints without human involvement. By leveraging AI-powered automation and real-time data, the platform proactively identifies and addresses risks before they impact operations. This approach scales efficiency while maintaining full visibility and control across all devices and environments. Many organizations will find that integration platform as a service capabilities help connect these hybrid systems more easily.
Asset visibility receives substantial upgrades through Ivanti Neurons for Discovery. The platform offers thorough asset discovery using both active and passive scanning methods, delivering real-time visibility for inventory management. Embedded software license management helps you maintain compliance and optimize costs, while centralized vulnerability management aggregates and prioritizes risks from a single location. The unified approach combines software estate data with exposure management to provide comprehensive asset intelligence across IT and security teams.
The ITSM enhancements expand AI functionality with system-wide summarization for business objects and improved incident correlation controls that reduce alert noise. The modern UI introduces Grid, Kanban, and Gallery views for flexible workspace customization. Advanced search capabilities now include AI-weighted relevance, and composite action chaining streamlines operations through enhanced automation. The system includes intelligent auto triage and routing that integrates with Ivanti’s established AI and automation capabilities.
Platform integration ties these capabilities together through a unified architecture that connects ITSM, Autonomous Endpoint Management, and Security. This native integration eliminates swivel-chair management and enables cross-functional automation. The AI-powered architecture predicts issues before they occur, automates fixes, and learns from organizational telemetry to deliver context-aware autonomous service that operates continuously.
