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Why ServiceNow-Jira Syncing Transforms Teamwork—and What Happens If You Don’t

Why do organizations struggle with disconnected IT service management and development workflows?…
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Why Itsm’s Hidden Technical Debt Crisis Is Sabotaging Innovation and Draining Budgets

While organizations race to implement digital transformation, a silent crisis lurks beneath…
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When Cloudflare Falters, the Internet Trembles: How One Outage Silenced Global Giants

How did a single database permission change bring down a significant portion…
innovating service beyond it

How Freshservice Is Taking Service Management Beyond IT—Are Legacy Tools Getting in the Way?

In today’s rapidly evolving business landscape, effective IT service management has become…
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Can You Rely on AI for ITSM Automation? The Trust Dilemma Driving Tomorrow’s Productivity

The rapid transformation of IT Service Management (ITSM) through artificial intelligence is…
ai powered it support revolution

Agentforce IT Service Declares War on Tedious Tickets—The Next Age of AI-Driven IT Support

Why spend countless hours managing IT tickets when artificial intelligence can handle…
celigo s 2025 ipaas award

Why Only Celigo Earned 2025 Gartner Customers’ Choice for Ipaas—And No One Else Did

In a significant achievement for the integration platform market, Celigo has been…