Data Security - IT Outsourcing News - Service Management & IT Operations Outsourcing

ai disrupts it service

CIO Strategy & IT Leadership

Will AI Chaos Derail ITSM by 2026? Inside the Urgent Battle Over Control, Compliance, and Data

How will IT Service Management survive the impending AI revolution by 2026?…

IT Sourcing News Team
December 15, 2025

hidden cybersecurity investment opportunities

AI

Shadow AI: The Surprisingly Profitable Risk IT Leaders Are Missing

Your employees are secretly using AI tools, exposing your data to risks. But this dangerous trend might be your next competitive edge.

IT Sourcing News Team
November 22, 2025

consistent instant scalable support

AI

Why AI-Driven Service Desks Outperform Humans (and What That Means for Your Business)

AI service desks crush human limits—66% productivity surge, 24/7 personalized support,…

IT Sourcing News Team
January 15, 2026

msp consolidation reshapes industry

Managed IT Services & MSPs

MSP M&A Frenzy: How Tumultuous Consolidation Is Redefining Winners and Losers

Private equity’s scramble is rewriting MSP fortunes—who’s cashing in and who’s getting…

IT Sourcing News Team
January 15, 2026

ai driven itsm audience segmentation

AI

Why Atomicwork’s AI-Driven Audience Segmentation Advances Enterprise ITSM

Enterprise ITSM reimagined: AI micro-segmentation predicts incidents, personalizes…

IT Sourcing News Team
January 15, 2026

smart automation human touch

Automation & RPA in Outsourcing

Why Over-Automation Can Break Your Business—The Overlooked Power of Smart Process Optimization

Think automation always helps? Learn why overdoing it risks security, innovation, and…

IT Sourcing News Team
January 15, 2026