Teamdynamix AI Service Assist Enhances ITSM With Intelligent Automation—Is This the End of Manual Ticketing?

TeamDynamix’s AI Service Assist slashes ticket resolution by 75% while human agents watch their roles shrink. Will manual ticketing survive?

Why IT Help Desks Are Overwhelmed as Malware and Ransomware Threats Explode in 2024

Despite sophisticated security measures, IT help desks face a staggering 1,636 weekly attacks while malware incidents skyrocket to unprecedented levels. Your business could be next.