Workflow Integration - IT Outsourcing News - Service Management & IT Operations Outsourcing

importance of servicenow jira integration

Applications & Integration

Why ServiceNow-Jira Syncing Transforms Teamwork—and What Happens If You Don’t

Why do organizations struggle with disconnected IT service management and development workflows?…

IT Sourcing News Team
December 1, 2025

servicenow contact center transformation

Applications & Integration

Is ServiceNow About to Transform Contact Center Integration?

Why are organizations rapidly transforming their contact centers with ServiceNow…

IT Sourcing News Team
January 8, 2026

ai driven it asset management

CIO Strategy & IT Leadership

How 2026’s AI-Powered ITAM Defies Tool Overload and Strengthens Governance

Where will IT Asset Management be in 2026? The landscape will transform…

IT Sourcing News Team
January 8, 2026

smart remote it support

CIO Strategy & IT Leadership

Why Smart, Context-Aware Remote IT Support Is Making Old ITSM Obsolete

How has the landscape of IT support transformed in recent years? The…

IT Sourcing News Team
January 8, 2026

ai industry transformation

AI

AI’s Radical Rise: An Industry-Wide Transformation

Four decisive trends are reshaping the global technological landscape as artificial…

IT Sourcing News Team
January 8, 2026