Workforce automation - IT Outsourcing News - Service Management & IT Operations Outsourcing

automation transforms itsm roles

IT Service Management (ITSM) & Enterprise Service Management (ESM)

Will Automation Make ITSM Teams Obsolete by 2026? Five Critical Frontlines Transformed

Will AI replace ITSM teams by 2026—or remake them into strategic powerhouses? Read how automation reallocates work, skills, and control.

IT Sourcing News Team
January 14, 2026

automakers clash hardware vs software

Technology & Innovation

Auto Titans Wage a Battle Between Bolts and Bytes at CES 2026

Auto giants clash over bolts and bytes: radical autonomy, AI cockpits, and custom…

IT Sourcing News Team
January 14, 2026

boosts customer data cohesion

Enterprise Applications & SaaS

Why CRM Integration Drives Modern Business Success

CRM integrations can boost revenue, slash costs, and transform productivity — but most…

IT Sourcing News Team
January 14, 2026

government ai readiness 2026

AI

Is America’s Government Ready for an AI-Driven Digital Overhaul in 2026?

Federal AI overhaul surges—are cash-strapped agencies ready for 2026’s fast, risky…

IT Sourcing News Team
January 14, 2026

automation transforms itsm roles

IT Service Management (ITSM) & Enterprise Service Management (ESM)

Will Automation Make ITSM Teams Obsolete by 2026? Five Critical Frontlines Transformed

Will AI replace ITSM teams by 2026—or remake them into strategic powerhouses? Read how…

IT Sourcing News Team
January 14, 2026