OpenText has revealed a thorough AI platform designed to transform enterprise operations through integrated artificial intelligence capabilities. The platform combines multiple components to create an open, governed data layer that gives organizations both context and control over their AI implementations.
Enterprise operations redefined through integrated AI, creating governed data layers that provide both context and control.
At its core, OpenText Aviator functions as the enterprise AI engine, orchestrating workflows through domain-specific agents that understand business processes. This architecture supports multi-cloud environments while integrating with existing business systems like ERP, CRM, and ITSM solutions.
The platform’s knowledge graph visualizes relationships across both structured and unstructured data, allowing users to discover hidden connections. With the recent Cloud Editions 24.4 release, OpenText has expanded its generative AI features to enhance business intelligence through improved analysis and visualizations. The platform now includes OpenText Intelligence Aviator which enables accessible interaction with BI data using natural language processing.
Users can now:
- Generate user stories for developers automatically
- Convert video into executable test steps
- Process claims and invoices more efficiently
- Automate workflows with embedded agentic AI
Security remains central to the platform’s design. The system includes extensive privacy controls, tokenization, encryption, and PII protections. The Trust API identifies sensitive data while SAST capabilities detect common LLM vulnerabilities such as prompt injection. These protections extend across all deployment environments.
Organizations gain significant flexibility with OpenText’s platform. You can deploy it on-premises, in public or private clouds, or in hybrid configurations. The platform’s predictable pricing model ensures transparency with no hidden fees, allowing organizations to accurately budget their AI investments. The system supports any large language model with bring-your-own-model options. For customers upgrading to OT 26.1, an entry-tier version of Aviator comes included at no additional cost.
Real-world applications demonstrate the platform’s impact. Thales reported an 85% reduction in alert noise using the system’s AI capabilities. The platform also excels at fraud detection, predictive maintenance, and customer service automation. Like B2B integration solutions, this platform delivers measurable operational efficiency gains through automation of repetitive tasks and reduction of manual errors.
