In a significant milestone for enterprise IT service management, Alemba has launched its ITSM platform with PinkVERIFY certification across 25 distinct processes, establishing itself as the most independently certified solution in the market. This achievement positions the platform as a ready-made answer for organizations operating under strict regulatory requirements in healthcare, government, finance, and utilities sectors.
Pink Elephant conducted rigorous assessments against global best-practice criteria to verify processes including Change Enablement, Service Configuration Management, and IT Asset Management. The certification demonstrates that you get audit-ready ITSM capabilities out of the box, with ITIL-aligned workflows designed to meet compliance standards without extensive customization. User ratings reflect this quality, with perfect 5.0 scores for Incident Management, Self-Service Portal, and Change Management. Streamlined service delivery helps reduce manual effort while maintaining compliance.
For regulated enterprises, the platform addresses a critical gap. You can now demonstrate control effectiveness to compliance officers and IT leaders through independently validated best practices. The system eliminates compliance gaps that often plague ITSM tools, providing defensible governance while maintaining flexibility. You can tailor workflows to your specific needs without compromising certification integrity. Alemba Ltd., headquartered in Edinburgh, United Kingdom, serves global customers with this enterprise-scale solution.
The platform scales across geographies, business units, and service domains through the Alemba Connector, supporting growth from IT-focused operations to enterprise service management. You won’t face costly reimplementation as your organization expands into new locations or departments. Mid-market pilots have already shown measurable results, including faster incident resolution and efficiency gains. The platform adapts without requiring months of development for onboarding new teams or locations.
Cost efficiency comes from a transparent licensing model that reduces total cost of ownership. You avoid expensive third-party consultants for routine changes, freeing budget for digital transformation initiatives instead of maintenance expenses. Rapid-start packages minimize downtime during migrations, delivering enterprise-grade maturity at mid-market prices.
Advanced integration capabilities connect the platform to SolarWinds, ServiceNow, SCCM, and Jira through a no-code interface. This streamlines workflows, eliminates manual effort, and enables faster response times with fewer errors. Alemba will showcase these capabilities as Gold Sponsor at the Pink26 conference in Las Vegas, February 16-19, 2026, where attendees can explore future enhancements including AI-driven analytics and advanced automation features.
