IT Sourcing News Team

475 posts
healthcare it service failures

Why Most Healthcare Systems Are Failing at IT Service Management—And What It’s Costing Clinicians

Why do healthcare technology projects continue to falter despite increasing investment in…
ai powered it service management

Is AI the End of IT Headaches? Freshworks Empowers Teams With Intelligent Service Management

The intersection of artificial intelligence with healthcare has created new frontiers in…
rigid it operations fail

Why Rigid IT Operations Fail—Reimagining IT Service Management for Agile, Reliable Results

Why do IT operations continue to falter across organizations despite significant investments…
ai coding tools increase bugs

AI Coding Tools Can Increase Bugs and Vulnerabilities, Research Shows

Despite their growing popularity among developers, AI coding tools are introducing considerably…
maxtec ivanti itsm security

Maxtec and Ivanti Partner to Enhance ITSM Security in Southern Africa

A strategic partnership between Maxtec and Ivanti has been established to enhance…
ai transforms small it teams

Small Teams, Massive Impact: How AI Disrupts ITSM for SMBs

How rapidly is artificial intelligence transforming the IT Service Management (ITSM) landscape…
generative itsm surpasses predictive aiops

Why Generative ITSM Is Leaving Predictive AIOps Behind in the Automation Revolution

The evolution of IT service management is witnessing a fundamental shift as…