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AI

101 posts
ai transforms small it teams

Small Teams, Massive Impact: How AI Disrupts ITSM for SMBs

How rapidly is artificial intelligence transforming the IT Service Management (ITSM) landscape…
generative itsm surpasses predictive aiops

Why Generative ITSM Is Leaving Predictive AIOps Behind in the Automation Revolution

The evolution of IT service management is witnessing a fundamental shift as…
freshworks acquires firehydrant

Freshworks Acquires FireHydrant to Advance AI-Powered Incident Management

Why has Freshworks made its latest strategic move in the IT management…
ai vendor lock break

Agentic AI Foundation: Linux Foundation’s Bold Bid to Break Vendor Lock-In for Autonomous Agents

The Agentic AI Foundation represents a significant collaborative effort to establish open,…
ibm acquires confluent cash

IBM Shakes Up Data Landscape With $11B All-Cash Confluent Acquisition

In a move that dramatically reshapes the enterprise data marketplace, IBM announced…
aws ai factory risks

AWS AI Factories: Benefit for Enterprise AI or Risk?

AWS AI Factories represent a significant advancement in AI infrastructure deployment, allowing…
speeding unseen software flaws

Vibe Coding: Accelerating Invisible Technical Debt?

How can developers write code without actually typing most of it? A…
ai driven it service transformation

Why ‘AI-Native’ ITSM Will Make Today’s Knowledge Systems Obsolete

Nearly every IT service management landscape is undergoing a fundamental transformation as…
information science s critical role

Why Information Science Plays a Central Role in 2025’s Semantic Layer and Knowledge Graphs

How will information science transform by 2025? As enterprises increase investments in…
ai cloud fusion revolution

Will 2026 Rewrite Enterprise Reality? AI and Cloud Fusion Sparks a Radical Transformation

How will enterprise technology landscapes transform when AI becomes fully integrated with…