Can AI Chatbots Ever Rival Human Agents in Customer Care? The Surprising Battle for Better Service
Are chatbots beating human agents at customer service? Data shows massive cost savings and speed gains, but a startling truth emerges about customer preferences.
Why Most Data Integration Efforts Fail—and How to Make Yours Succeed
Despite billions spent on data integration, 98% of organizations fail to connect even half their systems. Learn the proven strategies that transform integration outcomes.
