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Applications & Integration

49 posts
bidirectional jira helix integration

Bi-Directional Incident Integration Between BMC Helix and Jira for ITSM and DevOps

Why struggle with manual ticket updates when modern integration solutions can automate…
importance of servicenow jira integration

Why ServiceNow-Jira Syncing Transforms Teamwork—and What Happens If You Don’t

Why do organizations struggle with disconnected IT service management and development workflows?…
innovating service beyond it

How Freshservice Is Taking Service Management Beyond IT—Are Legacy Tools Getting in the Way?

In today’s rapidly evolving business landscape, effective IT service management has become…
ai revolutionizes service management

AI Dominates SIAM: Global Survey Shows Traditional Service Management Is Rapidly Transforming

AI is devouring traditional service management, with 95% of customer interactions becoming automated by 2025. Will human support become extinct?
smart automation reinvents incident management

How Smart Automation and Playbooks Reinvent Incident Management in Jira Service Management

A 275% ROI with automation and AI? See how Jira Service Management’s smart playbooks and rules transform incident handling into a cost-saving powerhouse.
european cloud data sovereignty

Why Europe’s Cloud Leaders Say ‘No’ to Global—and Demand Local Control

European cloud providers are fighting back against US tech giants’ 70% market dominance. Can local control really save Europe’s digital future?
ai powered it service automation

Teamdynamix AI Service Assist Enhances ITSM With Intelligent Automation—Is This the End of Manual Ticketing?

TeamDynamix’s AI Service Assist slashes ticket resolution by 75% while human agents watch their roles shrink. Will manual ticketing survive?
expanding enterprise service management

Freshservice Extends Enterprise Service Management Beyond IT

Transform your organization from siloed chaos to seamless efficiency. See how Freshservice revolutionizes service management beyond traditional IT boundaries.
streamlining it with uem

Why Unified Endpoint Management Is Quietly Eliminating IT Headaches and Transforming Worklife Satisfaction

Is your IT department secretly celebrating? Unified Endpoint Management slashes costs by 31% while transforming workplace productivity. Your tech teams will thank you.
siam skills for it

Are SIAM Skills Essential for High-Impact Careers in Modern IT?

While SIAM expertise skyrockets in demand, 62% of IT professionals lack these essential skills. Learn why your career growth depends on mastering them.