CIO Strategy & IT Leadership ServiceNow Unfazed as Salesforce Crashes Its Territory—Who’s Really Feeling the Heat? Where are enterprise software giants directing their growth strategies? The battle between… IT Sourcing News TeamDecember 22, 2025
CIO Strategy & IT Leadership Is BMC Helix’s Agentic AI in ITSM Nothing More Than Hype? As organizations face increasing pressure to modernize their IT service management, BMC… IT Sourcing News TeamDecember 18, 2025
CIO Strategy & IT Leadership Why Most Enterprises Are Losing Millions to SaaS Waste—and How ITSM Can Stop It Fast The silent budget drain of unused Software-as-a-Service (SaaS) applications has become a… IT Sourcing News TeamDecember 18, 2025
CIO Strategy & IT Leadership Will AI Chaos Derail ITSM by 2026? Inside the Urgent Battle Over Control, Compliance, and Data How will IT Service Management survive the impending AI revolution by 2026?… IT Sourcing News TeamDecember 15, 2025
CIO Strategy & IT Leadership Why AI Is Revolutionizing Itsm—And Why Some Still Resist the Change Five major trends are reshaping how organizations approach IT Service Management (ITSM)… IT Sourcing News TeamDecember 12, 2025
CIO Strategy & IT Leadership Has the MSP Business Model Run Its Course—Or Is It Evolving Into Something Bigger? How are managed service providers (MSPs) adapting to the rapidly evolving technology… IT Sourcing News TeamDecember 12, 2025
CIO Strategy & IT Leadership Why Non-Enterprise ITSM Platforms Struggle—And Succeed—with Radical SIAM Integration Tactics The landscape of IT Service Management (ITSM) is rapidly evolving beyond enterprise-level… IT Sourcing News TeamDecember 10, 2025
CIO Strategy & IT Leadership Why IT Pros Are Ditching Old Workflows for Live ServiceNow Alerts in Teams and Slack As IT professionals seek more efficient ways to manage service requests, the… IT Sourcing News TeamDecember 4, 2025
CIO Strategy & IT Leadership Why Your Change Management Fails Without BMC Helix and Jira Sync—A Crucial Integration for Cross-Team Success Why do organizations struggle with change management despite investing in powerful tools… IT Sourcing News TeamDecember 4, 2025
CIO Strategy & IT Leadership Why Itsm’s Hidden Technical Debt Crisis Is Sabotaging Innovation and Draining Budgets While organizations race to implement digital transformation, a silent crisis lurks beneath… IT Sourcing News TeamDecember 1, 2025
