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CIO Strategy & IT Leadership

54 posts
ai trust in itsm

Can You Rely on AI for ITSM Automation? The Trust Dilemma Driving Tomorrow’s Productivity

The rapid transformation of IT Service Management (ITSM) through artificial intelligence is…
avoid outdated b2b influencer tactics

Why Sticking to Old-School B2B Influencer Strategies Could Be Sabotaging Your Growth

Are your B2B influencer campaigns stuck in 2010? Learn why manual vetting, vanity metrics, and one-off collaborations could be killing your ROI.
ai replacing traditional itsm

Will Autonomous AI Render Traditional ITSM Obsolete by 2026?

AI is eliminating 55% of IT service tickets, but experts warn human oversight remains crucial. Will your IT team survive the revolution?
itsm collaboration undermining business

Collaboration or Just Cooperation? The Costly ITSM Mistake That’s Undermining Your Business Value

Most companies are wasting money by confusing IT cooperation with collaboration. Your business value could be bleeding by 67% right now.
customers control value perception

Stop Pretending: Customers Hold the Power to Value—and They Know It

Companies no longer control value—your perceptions do. From pricing to loyalty, see how customers like you became the real power players in today’s marketplace.
ai reshaping government potential

Can AI Really Reinvent Government? Promise and Peril in the Digital Transformation Age

While 70% of governments embrace AI, they’re failing miserably at implementation. Learn why this $10 trillion opportunity remains largely untapped.
eu tech regulation impact

Why DORA Could Disrupt the Finance World: Are Banks Ready for the EU’s Toughest Tech Rule?

Banks face €50 million fines under DORA – the EU’s strictest digital resilience rule yet. Are financial institutions truly ready for 2025?