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Strategic & Leadership

6 posts
collaborate with product leaders

Why Every Smart B2B CMO Should Challenge Siloed Thinking—And Ally With Product Leaders Now

Why do so many B2B organizations struggle to achieve their full revenue…
remote contractors potential risks

Why ‘Hiring Remote Contractors’ May Be Your Smartest—or Riskiest—Move This Year

As companies navigate the evolving landscape of work arrangements, the decision to…
inbox zero pitfalls

Why ‘Inbox Zero’ Is Failing Our Productivity—and Might Be Making Work Worse

While you strive for a tidy inbox, your productivity is silently crumbling. Research shows Inbox Zero might be your biggest workplace enemy.
overcoming service transition failures

Why Most Service Design & Transition Implementations Fail—And How Yours Can Succeed Brilliantly

Most service design projects crash and burn — yet a select few dazzle with brilliance. Learn the stark difference between success and failure.
overloading support with tools

Why More Tools Are Hurting Your Support Team—It’s Time to Prioritize Knowledge

Your support team is drowning in tools, and it’s killing their productivity. See why fewer systems lead to happier customers and better results.
effective leadership continuity strategy

Why Succession Planning Separates Resilient Organizations From the Rest—And What Most Leaders Miss

Despite having formal succession plans, 60% of new executives fail within 18 months. Learn why most leaders miss critical elements that ensure organizational survival.