Salesforce’s AI Agents Challenge the IT Service Status Quo
AI agents are replacing human IT support, and employees couldn’t be happier. See how Salesforce’s conversational bots are making traditional tickets extinct.
Why Ignoring Culture Dooms Digital and AI Transformations—And What Visionary Leaders Do Differently
Digital transformations crash and burn 80% of the time, but visionary leaders know the surprising truth: it’s not about technology at all. Culture makes winners.
AI APIs: The Radical Shortcut Fueling Unstoppable Digital Transformation in Legacy Enterprises
Legacy enterprises are achieving radical digital transformation using AI APIs, slashing costs by 48% while bypassing expensive rebuilds. Your competition already knows this.
Why Your Digital Asset Platform Is Failing—and How a Future-Proof Tech Backbone Changes Everything
Despite $3 trillion in digital assets, 52% of investors fear regulations, and 33% doubt custody security. Your platform’s tech backbone needs an overhaul now.
Why Most AI Agents Fail at Solving Help Desk Tickets—And How Yours Can Succeed
Despite automated help desk tickets failing 40% of the time, new AI strategies drive success rates to nearly 100%. Find out how your service desk can achieve this.
Is Cloud ITSM Disrupting Traditional IT? Surprising Shifts by Deployment Type and Industry Use
Is traditional IT becoming obsolete? Cloud ITSM now dominates 73% of the market while transforming how enterprises manage their digital operations. Your IT strategy needs this reality check.
