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maxtec ivanti itsm security

Maxtec and Ivanti Partner to Enhance ITSM Security in Southern Africa

A strategic partnership between Maxtec and Ivanti has been established to enhance…
ai transforms small it teams

Small Teams, Massive Impact: How AI Disrupts ITSM for SMBs

How rapidly is artificial intelligence transforming the IT Service Management (ITSM) landscape…
generative itsm surpasses predictive aiops

Why Generative ITSM Is Leaving Predictive AIOps Behind in the Automation Revolution

The evolution of IT service management is witnessing a fundamental shift as…
freshworks acquires firehydrant

Freshworks Acquires FireHydrant to Advance AI-Powered Incident Management

Why has Freshworks made its latest strategic move in the IT management…
healthcare it service crisis

Why Healthcare’s IT Service Management Crisis Demands Urgent Rethinking—And What’s at Stake

Why are healthcare organizations facing unprecedented challenges in managing their IT infrastructure?…
servicenow outperforms salesforce

ServiceNow Unfazed as Salesforce Crashes Its Territory—Who’s Really Feeling the Heat?

Where are enterprise software giants directing their growth strategies? The battle between…
japan must accelerate ai development

From Stalled Digital Dreams to AI-Driven Imperative: Why Japan Can’t Afford to Wait

Japan stands at a critical juncture in the global artificial intelligence race,…