AI Claude Opus 4.5’s Price Drop Just Upset the Enterprise AI Power Balance Anthropic has slashed prices for its flagship AI model by a dramatic… IT Sourcing News TeamDecember 15, 2025
Cybersecurity & Data Protection The IT Service Desk: The Gateway Cybercriminals Can’t Resist The IT service desk stands at the frontline of an organization’s cybersecurity… IT Sourcing News TeamDecember 15, 2025
AI How AI Is Reshaping Content and Business Operations How completely has artificial intelligence transformed the content landscape in just a… IT Sourcing News TeamDecember 15, 2025
AI Why Predictive AI Is Making Traditional IT Change Risk Management Obsolete Why do so many IT changes fail despite careful planning? Traditional risk… IT Sourcing News TeamDecember 15, 2025
CIO Strategy & IT Leadership Will AI Chaos Derail ITSM by 2026? Inside the Urgent Battle Over Control, Compliance, and Data How will IT Service Management survive the impending AI revolution by 2026?… IT Sourcing News TeamDecember 15, 2025
CIO Strategy & IT Leadership Why AI Is Revolutionizing Itsm—And Why Some Still Resist the Change Five major trends are reshaping how organizations approach IT Service Management (ITSM)… IT Sourcing News TeamDecember 12, 2025
Call Center & Customer Support Services Why Support Agents Are Stuck Searching During Ticket Resolution—and What It Means for Customers When support agents spend excessive time searching for information, resolution times inevitably… IT Sourcing News TeamDecember 12, 2025
Applications & Integration Why Smart Workload Automation Is Rendering Old Scheduling Tools Obsolete While traditional scheduling tools have served organizations for decades, they now rapidly… IT Sourcing News TeamDecember 12, 2025
Applications & Integration Why Only Intelligent ESM Platforms Will Survive the Next Digital Wave As enterprise service management (ESM) platforms evolve rapidly in today’s digital landscape,… IT Sourcing News TeamDecember 12, 2025
CIO Strategy & IT Leadership Has the MSP Business Model Run Its Course—Or Is It Evolving Into Something Bigger? How are managed service providers (MSPs) adapting to the rapidly evolving technology… IT Sourcing News TeamDecember 12, 2025
