In a sweeping move to modernize military operations, the Pentagon has awarded Salesforce a $5.6 billion contract over 10 years to deploy its AI-powered platform across the Department of Defense. The indefinite delivery/indefinite quantity (IDIQ) agreement features a five-year base period with an optional five-year extension, making it Salesforce’s largest defense deal to date. The contract grants DoD-wide access, including the Department of War, to Missionforce National Security—Salesforce’s government-focused subsidiary launched last September.
Pentagon awards Salesforce $5.6 billion over 10 years to deploy AI-powered platform across the Department of Defense in largest defense deal to date.
Missionforce delivers AI, cloud computing, and data analytics capabilities designed for classified environments. The platform holds FedRAMP High certification and operates Government Cloud infrastructure for Top Secret access. It manages hire-to-retire workflows spanning recruiting, training, deployment, benefits administration, and veteran shift services. The system provides secure data fabric and industry-compliant clouds that support real-time analytics across personnel, operations, and logistics functions. The platform also functions as an integration platform to connect disparate systems across the DoD.
The Army expects significant operational improvements from the platform. Procurement timelines will compress from months to days, while decision-making processes accelerate through enhanced situational awareness. The contract offers predictable pricing and scalable technology capacity, directly supporting soldiers, personnel, partners, and dependents. The platform aims to unify siloed systems that currently fragment military decision-making across departments.
This builds on Salesforce’s successful Army Human Resource Command modernization project, which deployed AI-powered customer relationship management tools to 3,000 employees and finished four months early and $1 million under budget. The partnership reflects more than a decade of collaboration between Salesforce and the U.S. Armed Forces.
The deal positions commercial technology at the center of Pentagon’s AI-first strategy under Defense Secretary Pete Hegseth. Missionforce integrates with GenAI.mil, the platform launched in December 2025 to advance artificial intelligence capabilities across military operations. Army leaders emphasized that operationalizing Missionforce will create trusted data environments and interoperability for an agentic enterprise approach.
The contract has sparked debate about efficiency versus vendor dependency. While the unified platform promises streamlined operations and increased readiness, the $5.6 billion commitment raises questions about potential vendor lock-in across the entire Department of Defense. As a ceiling amount, revenue will be recognized as individual orders are placed. Salesforce will provide financial impact guidance during its Q4 earnings call.
