Help Desk & Technical Support Outsourcing Salesforce’s AI Agents Challenge the IT Service Status Quo AI agents are replacing human IT support, and employees couldn’t be happier. See how Salesforce’s conversational bots are making traditional tickets extinct. IT Sourcing News TeamNovember 6, 2025
Call Center & Customer Support Services AI Slashes IT Incident Resolution Time—Is Human Support Falling Behind? While human IT support takes over 32 hours to fix issues, AI slashes resolution time to 22 hours. Is traditional tech support becoming obsolete? IT Sourcing News TeamNovember 5, 2025
AI Why Traditional IT Service Desks Fail: The Bold Case for an AI-Centric Revolution in IT Support Traditional IT service desks are dying, but AI support delivers 50% faster resolutions and slashes costs. Your support team will never be the same. IT Sourcing News TeamSeptember 16, 2025
