AI Why Emotion AI Is Shaping Personalization—and the Business Implications Your customers’ emotions are worth billions – see how Emotion AI’s 21.9% growth transforms personalization and boosts conversion rates by 1.7×. IT Sourcing News TeamNovember 14, 2025
IT Service Management (ITSM) & Enterprise Service Management (ESM) Why Rushing ITSM Tool Replacements at EOL Could Backfire—for Good or for Worse Think your ITSM replacement needs to happen fast? Beware: hasty migrations could damage your business beyond repair. Learn proven timing strategies. IT Sourcing News TeamNovember 5, 2025
