Customer Service Transformation - ITOutsourcingNews

ai enhancing customer success teams

AI

Will AI Make Customer Success Teams Obsolete—or More Powerful Than Ever?

Artificial Intelligence isn’t replacing Customer Success teams – it’s making them unstoppable. See how AI transforms service while cutting costs by 90%.

IT Sourcing News Team
October 8, 2025

bmc helix itsm success

IT Service Management (ITSM) & Enterprise Service Management (ESM)

BMC Helix ITSM Triumphs: Real Users Crown Their Trusted ITSM Leader for 2025

Real users have spoken: BMC Helix ITSM's AI-powered revolution is transforming…

IT Sourcing News Team
October 24, 2025

itsm teams achieve success

IT Service Management (ITSM) & Enterprise Service Management (ESM)

How ITSM Teams Escape Chaos and Achieve Consistent Wins—Here’s What Really Changes

High-performing ITSM teams thrive in chaos while others crumble. Learn the…

IT Sourcing News Team
October 24, 2025

it4it revolutionizes it management

Digital Transformation & IT Modernization

Why IT4IT Could Make Traditional IT Management Frameworks Obsolete

Traditional IT frameworks may become extinct as IT4IT's value-chain approach…

IT Sourcing News Team
October 24, 2025

atlassian service management revolution

IT Service Management (ITSM) & Enterprise Service Management (ESM)

Why Atlassian Service Collection Is Transforming Service Management for Modern Teams

92% of companies waste money on disconnected service tools. Atlassian's AI-powered…

IT Sourcing News Team
October 24, 2025