API Management & Integration Platforms (iPaaS) Why Relying on AI Chatbots Alone Could Sabotage Your Customer Experience Your AI chatbot strategy might be destroying customer loyalty. Data shows 46% of consumers still crave human interaction. Find out why. IT Sourcing News TeamNovember 17, 2025
Applications & Integration Is Automation Behind Today’s Unforgettable Customer Experiences? AI handles 95% of customer service by 2025, yet 64% of consumers prefer human agents. What’s driving this paradoxical shift in modern business? IT Sourcing News TeamNovember 14, 2025
