Browsing Tag

incident management

14 posts
freshworks acquires firehydrant

Freshworks Acquires FireHydrant to Advance AI-Powered Incident Management

Why has Freshworks made its latest strategic move in the IT management…
multi tool itsm coordination

Why Your Incident Management Fails Without SIAM: Multi-Tool ITSM Coordination

When organizations attempt to manage IT incidents without proper Service Integration and…
unified incident management solution

Splunk vs. ServiceNow Silos: The Bold Fix for True End-to-End Incident Visibility

When organizations deploy both Splunk and ServiceNow, they often encounter notable challenges…
automate alerts reduce manual tickets

Why Rely on Manual Incident Tickets? Integrate Jira With Automated Alerts From Prometheus & Nagios

Why do IT teams struggle with incident management when the right tools…
automated incident creation benefits

Why Manual Ticketing in ServiceNow Is Holding You Back—Automated Incident Creation Changes Everything

Why do organizations continue to struggle with manual ticketing processes in ServiceNow…
enhanced it incident management

Why Syncing Jira Service Management With BMC Remedy Incidents Improves Your IT Workflow

Why struggle with siloed IT service management systems when seamless integration is…
integrate servicenow jira

Sync ServiceNow and Jira Service Management for Unified Incident Management

Why do organizations struggle to maintain consistency across multiple service management platforms?…
bidirectional jira helix integration

Bi-Directional Incident Integration Between BMC Helix and Jira for ITSM and DevOps

Why struggle with manual ticket updates when modern integration solutions can automate…
smart automation reinvents incident management

How Smart Automation and Playbooks Reinvent Incident Management in Jira Service Management

A 275% ROI with automation and AI? See how Jira Service Management’s smart playbooks and rules transform incident handling into a cost-saving powerhouse.