IT Service Management (ITSM) & Enterprise Service Management (ESM) ITSM vs. ITIL: Why Most Organizations Get This Crucial Difference Wrong Many organizations misunderstand a critical business distinction that’s costing them millions: ITSM isn’t ITIL, and this misconception damages IT effectiveness. IT Sourcing News TeamOctober 20, 2025
IT Outsourcing Basics ITIL Vs ITSM: What’s the Key Difference? Think ITIL and ITSM are the same? This eye-opening comparison reveals why experts have been wrong about these essential IT frameworks. IT Sourcing News TeamJanuary 18, 2025
