Is Salesforce’s Bold ITSM Push a Strategic Masterstroke or Risky Diversion?
Salesforce storms the ITSM battlefield with AI-powered weapons, but ServiceNow’s fortress might be harder to breach than expected. Will this gamble pay off?
Is AI Personalization in ITSM Overrated—Or the Key to Seamless Enterprise Experiences?
Is AI personalization just another tech buzzword? Learn how it slashes IT costs by 30% while transforming enterprise support into a seamless experience.
