IT Service Management (ITSM) & Enterprise Service Management (ESM) Why Ignoring Service Integration Could Jeopardize ITSM Success Today Fragmented ITSM systems are silently sabotaging your business success. Find out why 48% of IT leaders are falling behind in automation adoption. IT Sourcing News TeamOctober 22, 2025
IT Service Management (ITSM) & Enterprise Service Management (ESM) Why Traditional ITSM Fails: Transforming Processes and Experience for the Modern Enterprise Traditional ITSM is failing modern enterprises: 61% hate service management, while 80% struggle with knowledge systems. Learn why old methods are dead wrong. IT Sourcing News TeamSeptember 18, 2025