Browsing Tag

service management

18 posts
healthcare it service failures

Why Most Healthcare Systems Are Failing at IT Service Management—And What It’s Costing Clinicians

Why do healthcare technology projects continue to falter despite increasing investment in…
ai powered it service management

Is AI the End of IT Headaches? Freshworks Empowers Teams With Intelligent Service Management

The intersection of artificial intelligence with healthcare has created new frontiers in…
healthcare it service crisis

Why Healthcare’s IT Service Management Crisis Demands Urgent Rethinking—And What’s at Stake

Why are healthcare organizations facing unprecedented challenges in managing their IT infrastructure?…
itsm siloed processes siam

Are Siloed ITSM Processes Sabotaging Your SIAM? What Freshservice Integrations Show

Why do organizations continue to struggle with disconnected IT service management processes…
syncing bmc helix jira

Why Syncing BMC Helix and Jira Could Benefit Your DevOps Workflow (Despite the Risks)

Why would organizations need to integrate their IT Service Management (ITSM) and…
integration issues impair it management

Why Integrating ServiceNow, Jira, and Zendesk Might Be Hurting Your IT Management

While organizations increasingly rely on specialized tools to manage IT services, project…
automated ticket synchronization adoption

Why Smart IT Teams Are Ditching Manual Ticket Syncs for Freshservice–ServiceNow Broker Platforms

The inefficiency of manual ticket synchronization represents one of the most significant…
innovating service beyond it

How Freshservice Is Taking Service Management Beyond IT—Are Legacy Tools Getting in the Way?

In today’s rapidly evolving business landscape, effective IT service management has become…