ITSM automation - ITOutsourcingNews

IT Service Management (ITSM) & Enterprise Service Management (ESM)

Why Intelligent ITSM Automation Delivers Unmatched ROI—and Leaves Legacy Cost-Cutting in the Dust

Organizations still wasting money on legacy cost-cutting methods need to know: ITSM automation delivers up to 500% ROI while transforming service delivery forever.

IT Sourcing News Team
September 23, 2025

Cybersecurity & Data Protection

Automation’s Silent Threat: The Overlooked Crisis AI Leaders Are Unprepared For

While AI leaders celebrate automation's success, a dangerous cybersecurity crisis lurks…

IT Sourcing News Team
September 29, 2025

repetition leadership communication impact

Cultural Alignment & Communication

Why Exceptional Leaders Repeat Themselves Relentlessly—and Still Aren’t Heard Enough

Think you're communicating enough as a leader? Studies show even the best leaders must…

IT Sourcing News Team
September 29, 2025

Digital Transformation

Why Malaysia’s Promising SME Digital Leap Still Leaves Many Left Behind

While Malaysia pours billions into digital transformation, rural SMEs face a stark…

IT Sourcing News Team
September 29, 2025

Remote Work & Distributed Teams

Is Remote Work Really Greener? The Carbon Cost of Our Digital Lives

Remote work slashes commuter emissions by 54%, but your digital habits might be…

IT Sourcing News Team
September 29, 2025